Your formal agreement will be send via Dropbox (formerly hellosign) 

Please review and sign here if you agree. 

Welcome!  I am looking forward to working with you. Please read this information carefully.  The purpose of this Agreement is to set forth the details about working together so that we both are clear as to what each of our respective roles are and how our communication will take place so that our time will be positive, productive, and comfortable.

This Agreement is being made between Mentor & Coach Jen Mons, of Jennifer L Mons LLC, in Atlantic Beach Florida and the purchaser ______________________________________

at address location ________________________________________________________________.   

We both legally agree to the following: 

The Program in which you are about to enroll in will include all of the following. You must be previously enrolled in a 6 month package minimum for course access if in private coaching.   Course access is dependent on which you previously enrolled in for group or private coaching.  This package is continued access with  coaching support:

1. 5 Element Wellth
2. Prosperity
3. Body Wisdom and Intuitive Nourishment
4. Biz Alchemy
5. Recorded Webinars and online courses in Resource Library
6. Private Coaching Session monthly package. Up to 3x 60 minute private sessions/month 
7. Voxer and Email support M-Thurs 9-4 pm EST 
8. Option to Upgrade with  Soul Package Contract + Human Design Reading and Session
9. Option to upgrade and add retreat

6. Support and Accountability throughout your program with 24-48 turnaround via email and voxer/Whatts App. Weekends do not apply.

7. Invitations to special events like tele-classes, group seminars and/or workshops related to health and wellness.

8. A variety of handouts, checklists, ebooks, podcasts, meditations, and audio recordings for each session.

Your Experience Guarantee:

Expectations

During the Program, you can expect that I will:

• Come prepared. 
  
• Devote my full attention to you during our time together.
• Serve as your accountability partner and supporter.
• Stretch you outside of your comfort zone.
• Offer support, encouragement, feedback and guidance.
• A promise to deliver the highest quality of Healthy Lifestyle Transformational Coaching.
• My commitment, guidance, support, and inspiration as you become empowered to fully step into your own self transformation.

I expect that you will:

• Adhere to our Group Agreements as you sign this contract to agree to our Sacred Group Agreements of confidentiality and self responsibility.  
• Show up fully prepared and on time without distractions.
• Be fully present to the challenges as well as the gifts (often our biggest challenges are our greatest gifts) during your transformation.
• Acknowledge yourself on your journey with gratitude and self love.
• Be kind and patient with yourself.
• Give 100% of your effort to learn, explore, and fully commit to the Program.
• Use your best efforts to complete all action steps.
• Promptly provide payment for the Program. 
• Be open and authentic to personal growth!
• Ask any questions you may have as they arise.
• Maintain payments on time 

Scheduling and Timing

Scheduling Private Session Appointments:  I try to be attentive to my clients. Should you need to reach me between appointments, please contact me between M-F 9:00 am - 4:00pm (EST).  I will do my best to respond to you within 24 hours on weekdays. On weekends and holidays, I will do my best to reply to you by the next business day. Any e-mails, calls or texts to me related to your Program are for quick questions and you will receive brief responses. If you want to discuss something at length with me, I may request that we wait and discuss your question at our next appointment. Please come prepared to start and end your appointments on time.

Rescheduling:  If you need to reschedule an appointment, you need to do so at least 24 hours in advance of your scheduled time by sending an e-mail to me. 

Cancellation:  Our time together is important.  If you need to cancel your appointment, you need to do so at least 24 hours in advance of your scheduled time by sending an e-mail to me. If you do not contact me at least 24 hours in advance, this will be considered a missed appointment. 

Retreat Option Cancellation Policy: A lot of time and effort goes into preparing this special event for you. Please notify me within 60 days before the scheduled retreat if you are unable to attend for local live group retreats and 30 days for optional upgrade private retreat. Retreat Contract for International and local live retreats and venues  apply in addition to this contract. Your program only includes the exclusive 1-2 day Group Retreat. The dates, location and duration varies each year. You are invited to upgrade to attend the annual international retreat and explore other retreats at additional cost. Please note the retreat dates and times vary each year.   If for some reason you are unable to attend a group retreat within a year of this signed contract,  I will honor a private 1 day retreat locally at no additional cost within a year of this signed contract. 

Missed Appointment:  There can be a rare occasion where you miss your appointment altogether or you forget to let me know at least 24 hours in advance that you need to cancel or reschedule, so you are allowed 1 “Get Out of Jail Free” missed appointment, does not apply to the 1 day VIP Retreat. However, you are only permitted to miss 1 appointment during the Program. If you miss more than 1 appointment, your Program will automatically terminate and you will not have the opportunity to reschedule or to receive a refund.

Investment and Payment

Investment:   You agree that you are financially willing and able to invest in this Program by choice, and that by so doing, you are not incurring any economic hardship in any way.

• Voxer and 1 session/month $750
• Voxer and 2 sessions/month $1500
• Voxer and 3 sessions/month $1750

Payment Authorization and Receipt:  If paying by Paypal, Venmo, Credit Card, Debit Card, or via Simplero, you give us permission to automatically charge your credit card or debit card as payment for your Program without any additional authorization, and you will receive an electronic receipt.  If I choose to provide you with a Paypal invoice instead, you are required to manually pay it by the date due on the invoice or your Program will be put on hold until payment is made. You will receive a payment plan upon completion of this signed contract. 

Missed Payment:  If payment is not received by the date due or there is a problem with the payment transaction or method, you will be notified by e-mail and then have a 3 day grace period to make the payment following the due date, otherwise your Program will be put on hold. If no payment is made within the 3 day grace period, the Program will automatically terminate and you will no longer be granted access.  

Refund Policy:  It is my intention for you to be happy with your Program. However, because I have invested considerable time and effort in your Customized Program and given you access to all program materials if you decide to withdraw at any time for any reason, you are still fully responsible for making all Program payments, and no refund will be provided.

Confidentiality

Confidentiality is important to me. I will keep all information exchanged between us during the Program confidential. I will not disclose any information that you share with me during the Program to anyone else unless: (1) they have a legitimate reason to know such information as a member of my team or staff, (2) when required by law, or (3) you have given me prior written permission. In addition to agree to full confidentiality and terms of our group agreements which state that all information disclosed by group participants is to remain confidential within our Collective.  

Group Agreements:

1. This is sacred space for sharing, support, reflection, and expansion.

 2. No gossiping or sharing outside this group. 

3. We take radical personal self responsibility for ourselves. No judgment, blame, pointing fingers

4. Confidentiality is a promise you make when you join this group to keep all scared sharing within this space. 

5. No Soliciting of personal services within this group.  This is sacred space.

6. Be mindful of advice, giving, rescuing, consoling….. this is a space of sharing and witnessing. Sometimes if we over do in this area, although I realize a place within the heart, we take away from a persons experience. Witness and Love. 

7. HOLD SPACE and BE PRESENT.  Bring your presence and love to this space with courage to be vulnerable ask for support, and share. 

8. Leave your ego, judgements, attachments and if you are not fully aware of them, that is ok, it is welcome, this is part of the healing and awareness process.

9. Trust that you are exactly where you are meant to be. 

10. You are loved, loving, lovable. You matter, You are valued, What you feel and have to say matters as the expression of your soul. We are all here to learn from one another.  

By joining this group you agree to to the agreements above.

Intellectual Property Rights

I retain all ownership and intellectual property rights to the Program content and materials provided to you through the Program, including all copyrights and any trademarks belonging to me. The Program content and materials are being provided to you for your individual use only and with a single-user license which means that you are not allowed or authorized to share, copy, sell, post, distribute, reproduce, duplicate, trade, resell, exploit, or otherwise disseminate any portion of the Program or Program materials, electronically or otherwise, for business or commercial use, or in any other way that earns you money, without my prior written permission. 

Personal Responsibility, Disclaimer & Release of Claims

Personal Responsibility & Assumption of Risk:  You acknowledge that you take full responsibility for yourself and all decisions made before, during and after your Program.  You accept full responsibility for your choices, actions and results before, during and after this Program, and you knowingly assume all of the risks of the Program related to your use, misuse, or non-use of the Program or any of the Program materials. You understand and agree that you are solely responsible for your results.

Disclaimer:  I have used care in preparing the information provided to you, but this Program and my Program materials are being provided as self-help tools for your own use and for informational and educational purposes only. There are many factors that influence results, so no guarantees can be made as to the results you will experience through this Program. You agree that I am not responsible for your physical, mental, emotional and spiritual health, for your financial earnings or losses, or for any other result or outcome that you may experience through this Program.  Nothing related to this Program is intended to be considered medical, mental health, legal, financial, or religious advice in any way. For specific questions related to a medical or mental health situation, consult your own medical or mental health professional. For specific questions related to your financial, legal or tax situation, consult your own attorney, accountant, and/or financial advisor. For specific questions related to religion, spirituality, or faith, consult your own clergy member. Do not start or stop taking any medications because of anything you have read or received through this Program. Any recommendation of any doterra, essential oil, or herbal products is simply offered for educational purposes, and you need to check with your own medical professional before using any of these products on, in or near your body in any way. By signing this Agreement, you agree that you are also consenting to the full Disclaimer which may be found on my website.

Health Disclaimer:  The Client understands that the role of the Health Coach is not to prescribe or assess micro- and macronutrient levels; provide health care, medical or nutrition therapy services; or to diagnose, treat or cure any disease, condition or other physical or mental ailment of the human body.  Rather, the Coach is a mentor and guide who has been trained in holistic health coaching to help clients reach their own health goals by helping clients devise and implement positive, sustainable lifestyle changes. The Client understands that the Coach is not acting in the capacity of a doctor, licensed dietician-nutritionist, psychologist, or other licensed or registered professional, and that any advice given by the Coach is not meant to take the place of advice by these professionals.  If the Client is under the care of a health care professional or mental health professional and currently uses prescription medications, the Client should discuss any dietary changes or potential dietary supplements use with his or her doctor, and should not discontinue any prescription medications without first consulting his or her doctor or mental health professional. 

The Client has chosen to work with the Coach and understands that the information received should not be seen as medical or nursing advice and is not meant to take the place of seeing licensed health professionals. 

PERSONAL RESPONSIBILITY AND RELEASE OF HEALTH CARE RELATED CLAIMS

The Client acknowledges that the Client takes full responsibility for the Client’s life and well-being, as well as the lives and well-being of the Client’s family and children (where applicable), and all decisions made during and after this program.  

The Client expressly assumes the risks of the Program, including the risks of trying new foods or supplements, and the risks inherent in making lifestyle changes. The Client releases the Coach from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, which the Client ever had, now has or will have in the future against the Coach, arising from the Client’s past or future participation in, or otherwise with respect to, the Program, unless arising from the gross negligence of the Coach.

ARBITRATION, CHOICE OF LAW, AND LIMITED REMEDIES

In the event that there ever arises a dispute between Coach and Client with respect to the services provided pursuant to this agreement or otherwise pertaining to the relationship between the parties, the parties agree to submit to binding arbitration before the American Arbitration Association (Commercial Arbitration and Mediation Center for the Americas Mediation and Arbitration Rules). Any judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof. Such arbitration shall be conducted by a single arbitrator. The sole remedy that can be awarded to the Client in the event that an award is granted in arbitration is refund of the Program Fee. Without limiting the generality of the foregoing, no award of consequential or other damages, unless specifically set forth herein, may be granted to the Client.

This agreement shall be construed according to the laws of the State of Florida. In the event that any provision of this Agreement is deemed unenforceable, the remaining portions of the Agreement shall be severed and remain in full force.   

If the terms of this Agreement are acceptable, please sign the acceptance below. By doing so, the Client acknowledges that: (1) he/she has received a copy of this letter agreement; (2) he/she has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts and agrees to abide by the terms hereof. 

Limitation of Liability, Indemnification, and Release of Claims:  I will not be held responsible in any way for the information that you request or receive through this Program, including my services, products, and Program materials and any other information you have received from or through me related to this Program. You agree to take responsibility for personal information disclosed within the group setting and you agree to the confidentiality of information share with you.  You agree that you fully and completely hold harmless, indemnify and release me from any and all liability, damages, causes of action, allegations, suits, sums of money, claims and demands whatsoever, in law or equity, that you ever had, now have or may have against me in the future that may arise from your participation in the Program, including all services, products, and Program Materials, to the extent permitted by applicable law. 

Other Important Terms

Termination: If either of us want to terminate the Agreement at any time, we both agree to notify the other at least 3 days in advance by e-mail. Even after termination by either of us, all of the terms of this Agreement, including all of the Investment, Full Refund Policy, Refund Policy for Monthly Payments, and Intellectual Property terms, will still apply to both of us now and in the future.

Notice:  All correspondence or notice required regarding the Program shall be made to me by e-mail at jen@jenmons.com to you at the e-mail address you provided during your enrollment in the Program. Should your e-mail address, billing information, or contact information change at any time throughout the Program, it is your responsibility to provide your updated information to me within 3 days of any change.

Entire Agreement, Assignment, Survivability and Waiver: This Agreement contains our entire agreement. This Agreement may be modified or amended at any time as long as the amendment is in writing and signed by both of us. You may not assign your rights or obligations under this Agreement to anyone else, and the obligations under this Agreement shall survive indefinitely unless otherwise stated in this Agreement.  If I choose to waive or not enforce one or more terms of this Agreement, it does not in any way limit my right to later enforce every part of this Agreement. 

Governing Law:  This Agreement shall be construed according to the laws of the County of Duval in the State of Florida. 

Dispute Resolution:  Should we ever have any differences, it is hoped that we could work them out amiably through e-mail correspondence. However, if we are unable to seek resolution in 14 days,  we agree now that that the only method of legal dispute resolution that will be used is binding arbitration before a single arbitrator, jointly selected by both of us, unless we both agree otherwise in writing. You understand and agree now that the only remedy that can be awarded to you through arbitration is the full refund of your Payment made to date. No other actions or financial awards of consequential damages, or any other type of damages, may be granted to you. We both agree now that the decision of the arbitrator is final and binding, and may be entered as a judgment into any court having the appropriate jurisdiction. You also agree that should arbitration take place, it will be held in the Country of Duval in the State of Florida where my principal place of business is located, and the prevailing party shall be entitled to all reasonable attorneys’ fees and all costs necessary to enforce the decision of the arbitrator.

Non-Disparagement:  If there is a dispute between us, you agree to not publicly or privately make any negative or critical comments about the Program, my business or me, or to communicate with any other individual, company or entity in a way that disparages the Program or harms my reputation in any way, including on social media. In arbitration or when required by law, of course, you are not prohibited from publicly sharing your thoughts and opinions.

By signing this Agreement, we both acknowledge that we have read, understand, agree to and accept all of the terms in this Agreement. By doing so, the Client acknowledges that: (1) he/she has received a copy of this letter agreement; (2) he/she has had an opportunity to discuss the contents with the Coach and, if desired, to have it reviewed by an attorney; and (3) the client understands, accepts and agrees to abide by the terms hereof.  Electronic signatures of this Agreement are permitted and enforceable. You agree that you have had the opportunity to ask me any questions prior to signing, and your signature indicates that you are in agreement with all of the terms of this Agreement.